Shipping policy

Last updated: April 30, 2025

At The Titanic Store, we are committed to processing and delivering your order in a timely and efficient manner. The information below outlines our shipping procedures, estimated delivery times, applicable rates, and guidelines for both domestic and international shipments.

Order Processing

All orders are processed within 5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few additional business days. If there is a significant delay in shipping your order, we will contact you via email or phone.

All orders ship from our warehouse in Atlanta, Georgia.

Shipping & Delivery Estimates

All delivery dates are estimates and may vary.

  • Standard Ground (U.S.): Most domestic orders arrive 3–14 business days after order processing.

  • International: Most international orders arrive within 7–21 business days after order processing, depending on customs and local postal services.

Shipping method options and delivery times will also be shown at checkout based on your location.

Shipping Rates

Shipping rates are calculated at checkout based on your destination and selected shipping method. Actual rates at the time of purchase may vary and will be clearly displayed in your shopping cart.

Please note: for any International orders, The Titanic Store is not responsible for any taxes, duties, or fees imposed by customs. These are the responsibility of the recipient.

Additional Shipping & Handling Charges

Oversized or bulky items may incur additional shipping and handling fees. If any additional fees are required beyond what was shown during checkout, we will email you to confirm and request approval before shipment. Orders will not be shipped until approved, which may cause delays. If you choose not to approve the additional charges, we will offer you the option to change or cancel your order.

Missing or Damaged Packages

If your package is marked as delivered but hasn’t arrived, or if your order arrives damaged, please contact us within 7 days of the delivery date at info@rmstitanicinc.com.

  • For missing packages, check with neighbors or your local postal carrier first.

  • For shipping damage, email us at info@rmstitanicinc.com with photos of the damaged product and packaging.

Order Cancellations

We strive to process orders quickly. If you wish to cancel an order, contact us immediately at info@rmstitanicinc.com. While we’ll do our best to accommodate, we cannot guarantee cancellations once an order has been processed or shipped.